Q 1. Why should I order Briz Uniform?

A: At Briz Uniform, our decade of expertise goes beyond manufacturing top-tier uniform. We're not just suppliers; we're innovators offering personalized tailored solutions to elevate your uniform experience. Our commitment to you reflects in our punctual delivery paired with a 1-year warranty on every product.

Sustainability and ethical production are part of our business ethics. It's a promise to our planet and to the people we serve, and we take a strong stand against modern slavery as proud members of SEDEX. In every thread we weave and every delivery we make, we consistently endeavour to minimize our ecological footprint.

Q 2. How good is the quality of your uniforms?

A: We provide 1-year warranty on our uniforms, so all of our uniforms are high quality.

Q 3. How competitive are your prices?

A: For price information please check our product page.

Q 4. Do you manufacture in Australia or offshore?

A: Based in Brisbane, we are at the heart of innovation and collaboration with our international partners. Our manufacturing facilities in China. By utilizing the latest advancements in technology, we constantly pursue excellence in every part of our operations, solidifying our commitment to quality and global connectivity.

Q 5. Can you completely match our current uniform?

A:  Absolutely! To match your current uniform, we conduct preproduction sample process customized for each project. To match exactly with the uniform, we begin by obtaining a sample directly from you, our valued customer. This serves as the blueprint for creating an initial preproduction prototype. It ensures the perfect reproduction meeting your exact specifications.

We carefully match the colour, fabric, and measurements to ensure the sample is not only a mirror image of the original product but potentially exceeds the quality in every part.

After perfecting the initial sample, we move forward once we receive approval from you. Then we start the bulk production.

Q 6. Do your garment sizes align with Australian standard sizing?

Absolutely, our garments are designed to comply with Australian sizing standards. However, it's essential to note that dimensions can vary slightly between different suppliers. This variation may result in a size that is marginally larger or smaller than you might expect when compared to another supplier. To ensure a seamless fit and to assist you in making the most accurate choice, we provide a detailed size chart. We encourage you to consult our size chart, which effectively bridges the gap between our measurements and those of your current apparel providers, guaranteeing you find the perfect match for your needs.

Q 7. What is the minimum quantity of garments that I can order?

A:  At Briz Uniform, we recognize that each product has unique manufacturing requirements, and therefore, the minimum order quantity may differ. To provide you with a tailored experience and specific information on MOQ, we invite you to reach out to us directly.

Please send us an email with the details of the garment you're interested in, including the product name and images, at sales@brizuniform.com.au . Our dedicated customer service team will promptly respond with the precise minimum order details for your selected items. This personalized approach ensures we can meet your needs effectively while maintaining our quality standards.

Q 8. Can I see samples of your uniforms?

A:  Certainly! We understand how important it is for you to feel confident and assured in the quality of your uniforms. To facilitate this, we are pleased to provide a complimentary sampling service. You'll receive our samples of our products with detailed fabric specifications. Rest assured that we cover all expenses associated with both the delivery and return of these samples, allowing you to make an informed decision with ease and peace of mind.

Q 9. Do you offer a catalogue that showcases your designs?

A: Absolutely! We provide an extensive digital catalogue in PDF format, brimming with an array of exceptional pre-designed templates that are fully customizable to suit your unique preferences. Additionally, we take pride in offering complimentary design personalization services, ensuring that every customer has the opportunity to bring their individual vision to life, free of charge.

Q 10. Do you charge delivery fee?

A:  Absolutely NO! We take pride in providing outstanding value to our customers, which is why we offer a complimentary delivery service on every order, regardless of order quantity. Whether you're ordering a single item or a bulk purchase, you can enjoy the convenience of free shipping across Australia.

Q 11. Will you hold stock of our uniform?

Sure! We pride ourselves on catering to your needs and ensuring seamless uniform availability. We will not only hold stock for your uniforms but will also collaborate with you to determine the optimal stock level based on your specific requirements. Our flexible stocking solutions are designed to provide you with peace of mind, knowing that a rapid response is guaranteed in any urgent situation. Rest assured, we are committed to managing your uniform inventory meticulously, so you can focus on what you do best without any uniform supply concerns. Just inform us of your needs, and consider it handled—you have our unwavering support.

Q 12. What are the different payment method you offer?

A:  We accept Bank transfer, cheques and card payment. Small card processing fee applies to all debit and credit card payments.

Q 13. Do you offer urgent/emergency delivery?

A: Yes, we do, but we may not be able to do it for all products and quantities. Please check with us if you need any urgent uniform.

Q 14. Can I collect my order from warehouse when it is ready?

A:  Yes absolutely. Please advise us prior to delivery if you want to pick up.

Q 15. Do you provide uniform merchandise service where individual parent can order online and get delivered to them directly?

A: We're thrilled about the opportunity to create a custom online store tailored exclusively for your school or organization! Our commitment is to work closely with you to ensure that product pricing reflects your specific needs, following a thoughtful negotiation process. To lay the foundation for this exciting collaboration, we’ll craft a comprehensive uniform contract that sets the stage for a successful partnership. Looking forward to bringing your personalized online retail experience to life!

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